Privacy notice
Last updated: October 2026
Who we are
Homewright is software that home-service businesses use to run their websites, estimates, scheduling, invoices and customer portal. When you deal with a business through Homewright, that business is responsible for your information (it decides what to collect and why); Homewright processes it on the business's behalf. Questions about your records with a business go to that business first.
What we process
- Contact details and service addresses you or the business enter, and requests, photos and messages you send.
- Estimates, signed approvals (typed name, time, IP address and device for e-signatures), jobs, visit records, invoices and payment records. Card details are handled by Stripe and never stored by Homewright.
- Entry instructions and access codes, stored encrypted and shown only to the assigned crew around the visit time.
- For business staff: account details, time records, and — only if the business turns it on and you opt in — your location while clocked in (kept 90 days).
- Security logs (sign-ins, IP addresses) to protect accounts.
Why
To provide the services you asked the business for, to send messages about your appointments, estimates and invoices, to keep legally required records, and to keep the service secure. Marketing messages are sent only with your consent and every one has an unsubscribe link.
Who receives it
The business you deal with, and the providers that run the service: hosting and database, email and text-message delivery, file storage, maps (if the business uses them), spam protection (Cloudflare Turnstile) and payments (Stripe). We don't sell personal information.
How long
As long as the business keeps your account, plus what tax and accounting law requires for invoices and payments. Operational logs are deleted on a schedule (for example, sign-in sessions after 30 days, location history after 90 days).
Your choices and rights
Customers can download their data and ask a business to delete it from the customer portal (Your data). Depending on where you live you may also have rights to correct your information or object to certain uses; contact the business or us.
Contact
privacy@ — replace with the operator's contact address before launch.